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Privacy Policy

Last Updated: 2nd May 2025

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Digital Confidence Co. is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any applicable data protection laws.

Please read this Privacy Policy carefully to understand how we collect, use, and protect the information you provide to us.

1. Who We Are

Digital Confidence Co. ("we," "us," "our") operates the website www.digitalconfidenceco.com and provides coaching sessions, online courses and digital products.
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For any privacy-related inquiries, please contact us at:
📧 Email: digitalconfidenceco@cmv-photostudio.com

2. What Information We Collect and How

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We collect personal information in various ways, including when you:

  • Visit our website

  • Register for a course, coaching program, or workshop

  • Buy a digital product

  • Subscribe to our newsletter or opt into marketing communications

  • Contact us via email, social media, or other communication channels

  • Participate in surveys, feedback forms, or promotions

Personal Information We Collect

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This may include but is not limited to:

  • Identity Data: Full name, username, and contact details (email, phone number).

  • Payment Data: When purchasing services, payments are processed securely through third-party providers (e.g., Wix Payments, Stripe, PayPal). We do not store credit/debit card details.

  • Technical Data: IP address, browser type, device information, and website usage analytics.

  • Communication Data: Messages, feedback, and support inquiries.

  • Sensitive Data: If relevant to coaching services, we may collect limited personal details about your emotional or mental well-being, but only with explicit consent.

 

Cookies and tracking technologies are used to analyze website traffic and enhance user experience (see Section 8).

3. Legal Basis for Processing

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We process personal data under the following legal bases:

  • Legitimate Interest – To deliver services, respond to inquiries, and improve user experience.

  • Contractual Necessity – To fulfill our obligations when you purchase services or book a session.

  • Consent – For marketing communications, where you opt-in. You can withdraw consent anytime.

  • Legal Obligation – When required by law (e.g., tax, fraud prevention).

4. How We Use Your Information

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We use personal data to:

✔ Provide access to coaching, courses, and content you purchase
✔ Process transactions and send confirmations
✔ Respond to inquiries and customer support requests
✔ Improve website functionality and user experience
✔ Conduct feedback surveys and business analysis
✔ Send newsletters and promotions (if you opt in)
✔ Comply with legal requirements

 

We do not sell, rent, or trade your personal data.

5. How We Store & Protect Your Data

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We take appropriate security measures to protect your information:

🔒 Encryption & Secure Storage – All sensitive data is encrypted and stored on secure servers.
🛡️ Access Control – Only authorized personnel access personal data, strictly on a "need-to-know" basis.
📜 Retention Period – We keep data only as long as necessary for our business and legal obligations.

6. Your Rights Over Your Data

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Under UK GDPR, you have the right to:

✔ Access – Request a copy of the personal data we hold about you.
✔ Rectify – Ask for corrections to inaccurate data.
✔ Erase – Request deletion of data where no legal obligation exists to retain it.
✔ Restrict Processing – Limit the way we use your data.
✔ Object to Processing – Opt out of marketing communications.
✔ Data Portability – Request your data in a structured format.

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To exercise these rights, contact us at digitalconfidenceco@cmv-photostudio.com. We may request verification before fulfilling your request.

7. Disclosure of Personal Information

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We may share data with trusted third parties who assist in delivering our services, including:

🔹 Payment processors (e.g., Wix, Stripe, PayPal)
🔹 Website hosting providers
🔹 Email marketing platforms (if you opt in)
🔹 Professional service providers (e.g., legal, accounting)

 

All third parties are contractually obligated to protect your data and use it only for specified purposes.

 

We will only disclose personal information when required by law, to prevent fraud, or in case of business reorganization or sale.

8. Cookies & Tracking Technologies

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Our website uses cookies to:

🍪 Improve website functionality
📊 Analyze site traffic and engagement
🎯 Personalize user experience

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By using our website, you consent to our cookie policy. You can manage cookie preferences in your browser settings.

9. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.

📅 Last updated: 2nd May 2025

10. Contact Us

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For privacy-related concerns or to exercise your data rights, please contact:

📧 Email: digitalconfidenceco@cmv-photostudio.com
🌐 Website: www.digitalconfidenceco.com

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